Upon arriving I forgot I had a reservation and was told 30 minute wait for 2 people. This is relevant later. We were seated immediately after telling about my res. Sales were good. All the tables around us were empty, made my partner and I wonder why was the wait so long for groups without reservations. Main course was awful. Bland as anything you've had. I pulled a 3. Both of us were stopped by management to which we professed our dissatisfaction for the food.
Management was really excellent. Comped the meals we barely touched and asked us to come try it again. Service was great so we still tipped, but I will tell this story any time I get asked to go there. I do have fond memories of their brunch being amazing so I will definitely go for that. Try if you want something new, but food may be hit or miss.
The only negative was our service was really slow. We were there for 2 hours. The food was delicious. Rebecca, thank you for dining with us and taking the time to post your recommendation. We appreciate the feedback you provided. This is the best food and staff in the Quad Cities I just hate I took so long to visit. I met the chef David at the Putnam and I told him the food and the presentation was outstanding! I am so glad I took his sdvice and made the visit. The manager, the waitress, the hostess, and everything about the experience was top notch!
Thank you Thunder Bay from a Southern Girl. You got Cajun right! Thank you for the amazing review! We look forward to your next visit! We had a 3-generation table of 6 and we enjoyed conversation and celebration of my sister's birthday. Being there for Sunday Brunch, we each had plenty of choices. Nice atmosphere, busy but not overly so, and our round table in a corner made it seem private. Prime rib was tough and flavorless, shrimp and catfish were fried and "OK", waffle toppings included "fake" whipped cream, pastries looked good but were dry or bland.
I'm sorry to say we won't return. Ann, I am sorry to hear your recent brunch visit with us did not live up to expectations. We appreciate you providing your feedback. We will be sure to address these issues with our entire staff to use as a training tool. The food was excellent. However, after waiting over 20 minutes after our reservation, we were seated in a very busy bar. I didn't get my salad before my meal, and when they brought it out after I told them it was forgotten, I got a plate of plain lettuce.
I'm regretting not ordering dessert to go because now we have to go back at some point to use the rest of our gift card. I don't blame the wait staff as it was obvious the restaurant was severely understaffed. Very poor service. Our appetizer plates were dirty. It took about 30 minutes with ordering and receiving drinks. And about another 30 minutes to get our meal. My up charged ceaser salad was half a core of the lettuce head. I had very good and hot salmon with cold orzo mix. We were there for about 30 minutes before we had drinks.
When we did get drinks one was spilled. The second drink that was made, an Executive Martini, someone else in our party also ordered and one looked like water, the other was possibly all olive juice. Ordered a bottle of wine, brought the wrong one, the server mentioned it was probably someone else's. Two people in the party ordered a steak and the server brought them out and asked them to cut into the steak to determine which one belonged to the right person.
As a server this is something that should be known. Wine was not able to be split on multiple bills which seems like something that a restaurant of this caliber should be able to accommodate. It was New Year's Eve so some leeway was given but overall the experience was pretty bad. We were able to sit by the fireplace, which was very nice. My drunken pork medalians were delicious, as were the meals of our friends. Nice atmosphere. We love coming here for special occasions. Priced to fit any budget. I was very disappointed. We were in town for family weekend and decided t try Thunder Bay since we had a group of 16 figured it would be roomy, which we did have plenty of room.
Several adults made a trip to the bar to get their own. By 9pm our food started to come out. If you ordered a steak it was not cooked how you ordered it. One of tbe filets was almost raw it was absolutely disgusting, was suppose to be well done how does that mistake happen? Now the fun part begins. We ask for our checks only 4 families and that process took 45 mnts just to get the checks then they were still not right.
We finally leave at pm if you have a large party I would not recommend this spot unless you have a lot of patience and time.
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It would have been nice if the manager stepped in but she just watched this poor girl struggle with everything. I enjoyed the cedar plank salmon and my partner loved the bison meatloaf. Both were creative and tasty. The space is large and good for groups and also good for couples. Good variety on the menu. Sign up Sign in. Overview Photos Menu Reviews. Thunder Bay Grille - Davenport.
Top Tags: Casual. Special Occasion. See All. Good for Groups. Good for Anniversaries. Business Meals. Comfort Food. Good for a Date. Great for Brunch. Great for Lunch. Good for Birthdays. Quiet Conversation. Tasting Menu. Worth the Drive. Creative Cuisine. Handcrafted Cocktails. Happy Hour. Hot Spot. Neighborhood Gem. Great for Outdoor Dining. Thunder Bay Grille is casual dining at its best. Highlighting fresh seafood, Certified Angus Beef, pasta, burgers, flatbreads and more — our menu has something for everyone.
Report a photo problem Unrelated to restaurant Inappropriate content I don't like this photo Cancel. An array of options served buffet style! Free 4 — under. View full menu. What 33 People Are Saying. Reviews can only be made by diners who have eaten at this restaurant. Loved For. Sort by.
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Highest rating. Lowest rating. Overall 2 food 1 service 3 ambience 3. Overall 4 food 2 service 4 ambience 4. Overall 5 food 5 service 5 ambience 5. Certain factors such as time of day, weather, traffic, a high volume of dine-in orders being handled by a particular restaurant, type of cuisine and your distance from the restaurant location may add time to that estimate.
We pride ourselves on safe driving, but we're always working hard to deliver your food as quickly as possible. During peak hours or inclement weather, we appreciate your patience! We highly recommend placing orders in advance whenever possible, selecting a specific half-hour window for delivery -- especially if you want delivery during our peak hours of operation.
We place and deliver orders as the are received. Placing your order well in advance of when you hope to eat will put you much closer to the front of the line within your chosen delivery window. A: You bet!
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Click here to learn more about it , or call our office at and ask Lisa for more details. Most customers understand that certain items such as french fries don't travel well, but we'll always do all we can to speed your meal to you in the best possible condition. Our partner restaurants secure and pack your items before they leave the location, and notify your Mobile Server of any special handling requirements.
Important note about special requests and substitutions: when placing your order, we always do our very best to ensure that your food is prepared to your specifications. However, please note that some restaurants do not allow substitutions on certain items or meals at all - and that we cannot refund payment or replace items that were ordered with special requests or substitutions.
Likewise, we cannot authorize refunds or replacements on items that naturally lose temperature in transit including fries and most other fried foods. Because items such as steaks, burgers and chops will continue to cook even after being removed from the grill or oven, we suggest you consider selecting "medium" or "medium well" to avoid overcooked meat. However, normal kitchen operations involve shared cooking and preparation areas. We are therefore unable to guarantee that any menu item will be entirely free from gluten or any other allergen, and we assume no responsibility for those with food allergies or sensitivities.
A: Not at this time. Please note that the items offered for delivery may not always match those offered on a restaurant's own website or printed menu and that prices and offerings are subject to change without notice. A: Yes! You can add beverages to any order. We offer 12 oz. You will have the opportunity to add these items to your order before it is submitted. We also offer delivery of a limited selection of beer to addresses in IOWA only.
Because we are dedicated to safe and legal consumption of such items, restrictions apply to this service. A: While we strive for perfection and employ all the latest technologies, we're still human beings and occasionally make a mistake. We encourage you to inspect your order as soon as it arrives, and if there is a problem, tell your Mobile Server or call immediately and stay on the line for personal assistance - do not call the restaurant directly or attempt to contact us via email. We will do everything we can to make things right. If you reach our call center after hours, please leave a message at extension and we will call you back as soon as possible the next business day.
Please note that Good2Go's Mobile Servers are prohibited from handling or inspecting food items. Your order is prepared and packaged by each restaurant in accordance with their individual professional standards. A: First of all, thank you for asking and. The Good2Go service fee is not a tip for the driver. These fees are what keep Good2Go up and running - paying for expenses such as phone lines, internet, lights and gas and customer service salaries, etc. Your tips represent a significant portion of your Mobile Server's income - enabling them to pay for fuel and service to their vehicles not to mention pay their rent and put food on their own tables!
You can choose to add a tip when you place your order, or simply give it to your Mobile Server when your delivery arrives. All tips go directly to your Mobile Server. If at any time you feel you did not receive service worthy of a tip, don't be shy - call our office or send us an email and let us know what went wrong.
We always want to improve our service and rely on your feedback to let us know how we're doing. A note on credit card tips: because our payment system is online, we do not issue traditional "credit card slips" with your order. Receipts are sent via email. If you'd like to add a tip for your Mobile Server on your card, please do so when you first place your order.
For your protection, our system doesn't store your card information - and as a result, we can't add a tip after your order has been completed without your assistance. A: Absolutely. However, separate service fees will apply. Also, bear in mind that varied cooking times, kitchen speeds and driving distances will have an influence on our ability to deliver everything simultaneously. A: We do not provide delivery for restaurants that are not contractually partnered with Good2Go. However, with some notice, we can make arrangements to pick up and deliver other items such as dry cleaning, etc.
Please call the office for assistance with these requests and to get a quote: If you'd like to make a suggestion for new restaurants, send us an email: lisa good2goqc. And next time you visit your favorite restaurant, tell them you'd like them to be Good2Go! Services and prices vary, so please call our office at for more details.
Bear in mind that most catering orders require extra time to prepare - plan to place these orders at least 24 hours in advance if possible and no later than pm the day before you want delivery. A: No. We specialize in drop-off only, but some of our partner restaurants do offer full service, on-site catering. Contact your favorite restaurant directly to learn more. We accept corporate checks only from established customers with prior approval.
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We do not accept personal checks - period. We reserve the right to require pre-payment on any order. A note about debit card transactions: When an order is placed using a debit card, the online system will acquire an initial payment authorization from your financial institution. If changes are made to your order before it is submitted for payment, a new authorization will be performed.
Although your card will not be charged twice, both authorizations may appear on your statement for a business day or two depending upon your institution's policy. Again - your account will only be charged once, but a "memo" or "pending" amount may appear on your statement until the unused authorization expires.
Likewise, if your order is canceled, the authorization may remain on your statement as a "memo" or "pending" transaction and will fall away after a business day or two depending upon your institution's policy , but your account will never be actually debited. A: From time to time, Good2Go will offer discounts related to our services and our partner restaurants may offer coupons specifically for use with Good2Go , but we do not accept published coupons or gift cards from restaurants or other outside sources such as the newspaper, social networks or websites.
If you have a Good2Go coupon or e-gift code, you can enter it before finalizing your order. To make changes online, simply log in to your personal account and select the order. Select "edit" and proceed from there to re-submit your corrected order. If the option to edit is not available, please contact us at and we will try to make changes for you before your order is placed. We cannot guarantee change requests made after the initial order has been placed with the restaurant. A: Please call as soon as possible and have your order number available.
Cancellation requests made less than 2 hours prior to the delivery time are subject to restaurant approval. If a restaurant has already begun to prepare your food, you will be charged for the order. Because of potential delays and miscommunications, cancellations via email or via customer calls directly to the restaurant are not accepted.
Cancellation requests can only be processed by direct contact with and the confirmation of Good2Go staff. Good2Go takes your security and privacy very seriously. We have taken every precaution to receive and store your data securely. A: Before placing an order, please call the office and arrange to submit a copy of your tax exempt certification. We'll get an account set up for your organization right away! A: As soon as we can.